Posted on 8/16/2016
We see this so often… a customer comes in to have a major routine service done on their car. We replace the belts and other items that are recommended by that car’s manufacture… and then a week later….. “Um Hello – can I speak to a manager? I was just in and spent a lot of money at your shop…. a week later (“the same noise”) started up again”. They set an appointment and then lose faith in us and take it to the dealer. The dealer tells them that the Water Pump is bad. (This could happen to any part that runs off of belts or tensioners, ie: AC compressor, Water pump, Alternator or a Power Steering pump.) First off…. NEVER take your car to another shop right after you get a major service done. Give the shop a chance to see if a part failed or something else went wrong. As soon as you take your car somewhere else… the shop has considered that they have lost you as a customer. Yes, this means that they have alr ... read more
Posted on 1/21/2016
Yes.. this is the year.. the big year..some hate it…some love it. We get to choose a new President to lead our country. We all have our opinions. I can tell you that even here at European Motor Cars #EMCinc we have several differing opinions about the state of our country and who should be elected as president. The key factor here is that we honor each person’s right to have an opinion. We do not judge each other nor do we condemn an opinion that is not our own. We encourage everyone to agree to disagree and keep their ears open as there is always something to learn regardless if it resonates with them personally or not. With this in mind.. we realize that we here at European Motor Cars has to campaign and try to win the election each time you choose to have your car maintained or worked on due to a problem. Like the election, we have our loyal followers, we have a few that don’t like us at all and we have all the “independents” who choose based on what ... read more
Posted on 12/23/2015
Merry, Happy, Joyful days to everyone! European Motor Cars is celebrating this season with all of you and are grateful to all of our customers for your belief in us and the care we give your car. A great last minute gift is to give a Gift Certificate for any amount at European Motor Cars Inc. We will print it up on letterhead and include a personal note from you and our staff. Call 970-484-0040 and ask for Allison to set this up
Posted on 10/23/2015
My heart is heavy. I guess I live in an enchanted land where people just do the right thing. A Volkswagen Vanagon was stolen last week. — It is not the most beautiful vehicle, it leaks oil and has a list of problems. However, someone decided that they needed this vehicle for some reason. My guess is that is it a homeless, transient person(s). The night it was stolen a woman and her baby came up to our owner and told him her story of how she recently found herself without a home. John gave her $10.00 to feed her child and even said to come back the next day if she needed another $10.00. John would give the shirt off his back to help people. Anyway, while his back was turned and he was helping out another customer, the van was stolen. I suspect it was this woman and her baby and maybe a man who was lurking in the background. I suspect this vehicle is not being driven… It is parked somewhere and this small family is living in the van. I understand… I do… however ... read more
Posted on 8/26/2015
Face it.. there are so many choices today. European Motor Cars is one of many places to take your Mercedes Benz if you are in need of repair. However, I encourage you to ask yourself. “Do I want someone who has been working on Mercedes for only a few years because they think there is money in them?” or “Do I want someone who has built a business around European cars who has special training on Mercedes Benz?” If your choice is the 2nd option, I encourage you to book an appointment with European Motor Cars – 970-484-0040. The owner of this shop is still actively involved with each customer and with each car that comes into the shop. While you may think this is awesome… (well it is!) we understand that taking care of your car is also taking care of you. Our goal is to keep our customer’s cars on the road and the cars happy and healthy. This in turn creates a stress free experience for our customers when the car is NOT in the shop. We realize ... read more