Steve is the best. My daughter recently bought her first car (2010 VW CC) and the check engine light came on. Talked to Steve at European Motor Cars and he was able to get us in the same day, gave us a thorough diagnostic, made suggestions for immediate repairs, and listed things that may need attention. Very easy to understand. Worked with her on prices and offered no less than perfect customer service to my daughter. The other employees I encountered were all polite and professional as well.