Fort Collins Auto Repair

Mon - Fri: 9:00 AM - 6:00 PM
4

Thanks Carey!

- European Motor Cars, Inc.
5

Thank you for the five-star rating.

- European Motor Cars, Inc.
3

Hello Stephanie, based on your 3 star rating of our company, I went to our service writer to find out if there were any issues with your time with us. As it turns out, we do NOT have you in our customer base. I am now concerned with what would have prompted you to leave a three star review with no comment. If we did not meet your expectations, it would be helpful to us to be able to know what our shortfall was and how to improve. If this review has no basis or merit, then we are disappointed with you that you would purposefully go around and leave lower stars for no reason. This action is harmful to small businesses. Yes, people read reviews, and if you read the reviews we have been getting over the past couple of years, you will see that we are doing pretty awesome for our customers and they in turn are writing about their positive experiences with us. If we did not meet your expectations, we want to know know it. We can't improve if we don't know what we are doing wrong. We wish you the best in 2020.

- European Motor Cars, Inc.
5

I travel 55 miles to use their service. That good. That dependable. That reasonable. Great front desk that makes the experience (and let's face it, paying for repairs is NEVER pleasant) a whole lot less painless. Highly recommended. When due to a breakdown I had to use a Denver area service that specialized in my brand, I knew then and there I would continue to make the trip north. They are on my "Send Cookies at Christmas" list for a lot of reasons.

Awe... we are feeling the warm fuzzies. Thank you!! We love having you as our customer and feel honored to be of service. And we love the cookies!!! Thank you for the 5 star review.

- European Motor Cars, Inc.
2

I formerly used European Motor Cars for several years and used to trust them completely. I now don't plan on ever taking another car there. I took our Volvo XC60 to the shop for a transmission flush, this turned into a leak from the transmission and after 3 more visits they still couldn't fix the leak and I ended up taking our car to Carl Duke Volvo who fixed in just one visit. You might say that reacting this way to one problem is a bit pedantic. but I've also had a particularly hard time getting them to follow up on anything in the last few years. I've had to call 5 times to get the receptionist to do get one thing that she originally offered to do. All said and done, the owner is really great and they have some amazing mechanics but I just can't trust them anymore and will not go back, despite it being much more convenient than the alternatives. Note: I have revised my original review, you can see it below for posterity. ----- Euro Motor Cars has always treated me and my wife with excellent service and respect. I've had several large services and inspections done here and I'm super picky about the people who work on my car. Every interaction with the owners and their staff is friendly and courteous and I've recommended several of my friends to these guys. Thanks for the great service!

Thank you!

- European Motor Cars, Inc.
5

Honest, excellent service, highly recommend.

Thank you Leslie. We really appreciate the 5 star review!

- European Motor Cars, Inc.
5

The staff is very friendly, knowledgeable, and eager to help. They were able to get my car in and turned around quickly, on short notice, at very reasonable cost. I had a nice discussion with the owner and the tech about my specific issues. I would recommend European Motor Cars and I will return to them for work in the future.

Thank you John! Your review means the world to us! Google reviews , especially 5 star reviews are the most powerful. Thank you for taking the time to write one. We look forward to taking care of you and your car again in the future. Thank you!

- European Motor Cars, Inc.
2

Work was not satisfactory, always took longer and cost more than advised, Big show but no go. Also very high repair charges, mediocre workmanship. took my BMW and my Mercedes a number of time hoping things were just isolated case, but time and again was disappointed. Nice people but poor performance. I'm done with them.

Hello YoRam, sorry you feel that way. We have not seen you in a while, it has been 1 year and 5 months since we last saw you. Just curious... what kind of person puts a negative review on a good company with over 25 years of quality service and excellent reputation during a pandemic (Covid-19) when businesses are struggling? There is some responsibility on your part to let us know you are unhappy in a timely manner - -- a year and a half after the last service was complete is not timely. Last we spoke you had no complaints. Both of your cars are 35 years old and over 200,000 miles, Normally we would try to see what we can do to make your world better, however, we just simply want to wish you the best. Thanks John

- European Motor Cars, Inc.
5

Many years ago I bought a secondhand BMW 2002 tii; great car at a great price. But after enjoying driving it for about a year, I sold it. Driving it was great, but the cost of regular maintenance and small repairs was astronomical. In addition, the people in the shops (plural) that I took it too, all had an air of snobbish superiority because THEY knew how to change the oil in a SUPERIOR automobile. Yeah - whatever…. So I decided that the “driving experience” of a BMW was far outweighed by the “maintaining experience” of owning one, and that I’d never get another one. But this last year I was in need of a good, used vehicle at an affordable price. I was thinking Japanese; have had good luck with Honda and Toyota. But everything Japanese was very expensive, even with high mileage. Then I happened on a BMW Mini with far fewer miles and a much lower price. I thought there must be something wrong with the car, but there really wasn’t. The Toyota dealer that was selling it had taken it as a trade in and couldn’t sell it because it was a standard shift. They said no one knows how to drive a standard shift anymore. As it happens, I prefer standard shift and the price and condition were much better than anything else I’d looked at. So, with the high-priced snobs of previous BMW experience well in mind, I took a deep breath and bought the Mini. That’s how I happened to get to know European Motor Cars of Fort Collins. And thanks to them, I’m overjoyed that I got that BMW because in addition to finding a fine car that is a pleasure to drive, I’ve also found an equally fine shop that is a pleasure to know. I’ve been driving cars (and having them maintained and repaired) for literally half a century and I’ve never encountered a better shop. All the people there, from the desk in the front office to the work bays in the shop, are just the best. They are friendly, helpful. When they talk to you about your car - and they do take the time to talk to you about your car - it is because they are doing what they think is best to keep you rolling. Not to soak you for things you don’t need. Without cutting corners on the maintenance, they keep their prices very reasonable. Furthermore, it’s the kind of place that, if needed, will go over and above. I recently had a problem with the car that I couldn’t take care of myself; just a glitchy little thing, but it was going to keep me from being able to drive 25 miles to get home. As a result, I showed up at the shop at 5:00, quitting time, and I think it was even a Friday. But they just took me right in on the spot and got on it. Worked on the glitch for forty-five minutes, got it fixed, and got me on the road. Furthermore they were nothing but friendly about it even though they were having to stay late. This is the first review I’ve ever written for any business, and I’m not very good at it because I’ve gone on and on. But I just wanted to give anyone who reads this a context for my saying simply: These people are the best. You are not going to find a better shop anywhere. They're worth every single one of the stars I've given them.

Thank you very much for this heartfelt review. We know it is not always easy to take the time to look up a company online to write a POSITIVE review. You're review makes us very happy and we are excited to have you experience what we have have built here at European Motor Cars. We love cars... we care about the people who drive them.

- European Motor Cars, Inc.
5

Called them a year after I got my batteries replaced. They looked up my warranty and swapped it out without hesitation. These guys are killer

It's about doing the right thing. Glad we were able to help.

- European Motor Cars, Inc.
European Motor Cars, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Motor Cars, Inc. (970) 484-0040 if you have any issues in accessing any area of our website.