Fort Collins Auto Repair

The staff is very friendly, knowledgeable, and eager to help. They were able to get my car in and turned around quickly, on short notice, at very reasonable cost. I had a nice discussion with the owner and the tech about my specific issues. I would recommend European Motor Cars and I will return to them for work in the future.

Work was not satisfactory, always took longer and cost more than advised, Big show but no go. Also very high repair charges, mediocre workmanship. took my BMW and my Mercedes a number of time hoping things were just isolated case, but time and again was disappointed. Nice people but poor performance. I'm done with them.

Many years ago I bought a secondhand BMW 2002 tii; great car at a great price. But after enjoying driving it for about a year, I sold it. Driving it was great, but the cost of regular maintenance and small repairs was astronomical. In addition, the people in the shops (plural) that I took it too, all had an air of snobbish superiority because THEY knew how to change the oil in a SUPERIOR automobile. Yeah - whatever…. So I decided that the “driving experience” of a BMW was far outweighed by the “maintaining experience” of owning one, and that I’d never get another one. But this last year I was in need of a good, used vehicle at an affordable price. I was thinking Japanese; have had good luck with Honda and Toyota. But everything Japanese was very expensive, even with high mileage. Then I happened on a BMW Mini with far fewer miles and a much lower price. I thought there must be something wrong with the car, but there really wasn’t. The Toyota dealer that was selling it had taken it as a trade in and couldn’t sell it because it was a standard shift. They said no one knows how to drive a standard shift anymore. As it happens, I prefer standard shift and the price and condition were much better than anything else I’d looked at. So, with the high-priced snobs of previous BMW experience well in mind, I took a deep breath and bought the Mini. That’s how I happened to get to know European Motor Cars of Fort Collins. And thanks to them, I’m overjoyed that I got that BMW because in addition to finding a fine car that is a pleasure to drive, I’ve also found an equally fine shop that is a pleasure to know. I’ve been driving cars (and having them maintained and repaired) for literally half a century and I’ve never encountered a better shop. All the people there, from the desk in the front office to the work bays in the shop, are just the best. They are friendly, helpful. When they talk to you about your car - and they do take the time to talk to you about your car - it is because they are doing what they think is best to keep you rolling. Not to soak you for things you don’t need. Without cutting corners on the maintenance, they keep their prices very reasonable. Furthermore, it’s the kind of place that, if needed, will go over and above. I recently had a problem with the car that I couldn’t take care of myself; just a glitchy little thing, but it was going to keep me from being able to drive 25 miles to get home. As a result, I showed up at the shop at 5:00, quitting time, and I think it was even a Friday. But they just took me right in on the spot and got on it. Worked on the glitch for forty-five minutes, got it fixed, and got me on the road. Furthermore they were nothing but friendly about it even though they were having to stay late. This is the first review I’ve ever written for any business, and I’m not very good at it because I’ve gone on and on. But I just wanted to give anyone who reads this a context for my saying simply: These people are the best. You are not going to find a better shop anywhere. They're worth every single one of the stars I've given them.

Called them a year after I got my batteries replaced. They looked up my warranty and swapped it out without hesitation. These guys are killer

Very good shop. I recommend them highly!

POOR COMMUNICATION! I initially made an appointment here to see what was wrong with my 2008 vw gti engine. After my appointment day came and went, two days later I had to reach out to find out what was going on with my car, they had not even looked at it yet. Throughout the whole experience they never reached out and called me to update me and I was the one calling. So I wait a week and then call them again. They quote for a fix and so I say go ahead and go for it. Days pass with no update so I call again and there was no progression on my car. At this point it had been two weeks and I was growing impatient. A few days later I check in again and they tell me that they day before they actually blew my whole engine. So they blew my engine and didn’t even tell me without me reaching out. They recommended a new engine along with a few other things and I declined and had a tow truck tow it back to me. And when it arrives I find my car in pieces, the rear seats are completely taken apart, my skid plate it thrown in the trunk, my wheel wells are hanging down and an awful smell coming from the inside. At the end of it all I am out 3 weeks of time, $450, and my car in pieces. To say the least I am very disappointed in the way the whole situation was handled. Wouldn’t recommend this shop unless you have a lot of money and a lot of time on your hand. I will say when I talked to the tech he seemed to know a lot about the car but the whole situation was handled very poorly. Service: Engine repair

The only place I take my vehicle. Great Front Desk team and great Techs. Never had an issue! Service: General repairs & maintenance

Extremely knowledgeable technicians and owner. Friendly and courteous. Been taking my bimmer to the shop for the past 4 years since I moved here to Fort Collins. The repair was done right and the SAV performance is outstanding. This shop is the best I’ve ever been. Experience it yourself, you won’t regret it.