These guys crooks..took my Land Rover for a week and did nothing .said they ordered parts ..when I fact checked then ..the owner john had someone else do his dirty work and xakk me to say they decided not to fix my landie This is how they reward a veteran. .I'm a marine and abs seen things but to be treated like an enemy ..ok now ur my enemy and marines don't give up
For the first time in 28 years of doing business European Motor Cars had to fire a customer and refuse to do work on a vehicle. This person brought us his vehicle, demanded that we use a particular parts supplier and asked us to diagnose his vehicle. He was hoping to submit to insurance for reimbursement. After diagnosing his vehicle and giving him a full report, things started to get really strange: #1. Liam called the parts supplier acting as if he was one of our employees to see if we purchased the parts for his vehicle. Representing himself as an employee of European Motor Cars prompted a call from the supplier saying that something was off. #2.We received a copy of a letter that was generated by European Motor Cars to the insurance agency with pictures and statements from us stating things that contradict with what we provided Liam in his report. Liam again took on the role as a European Motor Cars Employee and tried to submit two reports that would help him get his vehicle covered by insurance. This person is trying to commit insurance fraud. Apparently he has done this with at least one other repair facility that we know of - see the review at LAND ROVER FLATIRONS in Broomfield CO. You will see that because we refused to work on his vehicle he left several negative reviews for our company over many social online fronts. We see that his behavior is similar to what happens when you tell a toddler NO when they want a toy. Our review. Don’t accept this vehicle for even minor fixes. Customer is a scammer, attempted insurance fraud creator and is looking for a company that does not have ethics to help him with his scam. This person is not ethical and impersonated our company on many fronts, this is not the type of customer we wish to have.
- European Motor Cars, Inc.