Fort Collins Auto Repair

If you have a European car (that isn't crazy exotic, like a Ferrari), this is the shop for you. The owner, John, has been in the business for a very long time and has an incredible wealth of knowledge, amazing customer service, and a very strong moral compass. And when it comes to his employees, he expects the same of them. The prices are fair, given the general complexity of many Euro cars, the work is solid and timely, the staff are friendly and knowledgeable, and the shop, overall, is extremely trustworthy. If they run into a problem that needs to be outsourced (think programming that only a dealer is allowed to do), they help get it done, keep you informed, and will strongly advocate for you. I do feel it needs to be said that I had the pleasure of working here for over two years before having to move on for unrelated reasons. You may think that makes me a bit biased, which is probably true, but I prefer to think of it as having been able to truly see how the business works and how they interact with customers and respond to problems. As with pretty much any shop, there will always be the chance of some of something going wrong (be it a parts issue, an unexpected and, possibly, unrelated problem that is uncovered while doing other work, etc.), but the way they respond is what really sets them apart. In the unlikely event that you have a bad experience here, just really try to understand that some things are just out of one's control, give them a chance to make it right, and you won't be disappoonted. I know having to take a car into a shop is something many people stress out over, but at European, 99% of the time, you'll have nothing but a positive experience and peace of mind knowing that you and your vehicle are well taken care of.

I appreciated their time and effort in finding parts. They found parts that was more cost effective for us.

Excellent service, timely updates as needed.

I don't necessarily like taking my car in to get repaired, especially when it is unexpected repairs that have to take place. But everyone at EMC is friendly and super helpful. I've had to take it in twice this month due to various repairs and each time everyone was super friendly. This last time some critter decided to chew some wires and so I messaged them, and despite being busy Steve and Oliver managed to get me in and get my car fixed quickly. Hopefully my car decides to stay in one piece and it will only be regular maintenance going forwards, but I will definitely be using EMC going forward.

I started bringing my car to European Motor Cars after stopping in for a second opinion on a repair and being thoroughly impressed with the care and recommendations I received. John set my customer experience bar to a whole new level that day, and I've been a very happy return client! The staff are courteous, informative, and really know their stuff. At this point I've brought my car to them for a number of different routine service items as well as repairs. For all, I've found their pricing to be fair, service to be on time, and work done to be reliable. This local small business is great!

Fantastic, timely, professional service every time!

Oliver, thank you for coming in this weekend and working on my car! It was such a pleasant surprise to get a call a day early to tell me it was ready for pickup! I so appreciate you truly going above and beyond! Thank you, thank you, thank you!

I have had work done here a few times. Knowledgeable staff at the front desk and honest/ dependable mechanics who do great work! They are good with range rovers.

Excellent customer service! Took care of my Porsche Cayman problem.

AMAZING!! Love this shop, it's rare to find an auto shop that you fully trust and I trust these guys with ALL of my car repair needs. Bring your car to European Motor Cars, you won't regret it!