I bought a car from these guys. A 2005 Volvo XC90. Great car. I’ve already driven it to Yuma, AZ and back twice without a glitch of trouble. That’s testimony enough. But! The knowledge of the service department is exceptional. Jordan is very efficient in his scheduling to meet my periodic maintenance needs and Terry the service manager has an automotive knowledge base like I’ve never seen. While waiting in the showroom during an oil change, it’s impressive to hear him explain details and why they do things the way they do for the customers’ benefit. It’s obvious they are not about making a sale or taking advantage of anyone. They are about building your trust. You can just feel that when you converse with them. Their passion for accuracy is apparent and their reasoning is transparent. I would recommend this service department to anyone driving a European Car.
Steve, Thank you so much for the positive review. We are glad you are enjoying your car. We do care about our customers and appreciate your kind words.
- European Motor Cars, Inc.