Posted on 8/16/2016
We see this so often… a customer comes in to have a major routine service done on their car. We replace the belts and other items that are recommended by that car’s manufacture… and then a week later….. “Um Hello – can I speak to a manager? I was just in and spent a lot of money at your shop…. a week later (“the same noise”) started up again”. They set an appointment and then lose faith in us and take it to the dealer. The dealer tells them that the Water Pump is bad. (This could happen to any part that runs off of belts or tensioners, ie: AC compressor, Water pump, Alternator or a Power Steering pump.) First off…. NEVER take your car to another shop right after you get a major service done. Give the shop a chance to see if a part failed or something else went wrong. As soon as you take your car somewhere else… the shop has considered that they have lost you as a customer. Yes, this means that they have alr ... read more