Brought my Audi Q7 in to have the trunk motors looked at. We were reccomended this place due to their expertise. However, I would disagree with that recommendation. They said our motors were failing and needed to be replaced for $3,000. We didn't get it fixed. We did our own online research and found holding the trunk button would reset the motors. It worked!! Now the trunk works perfectly. How did they not know to try this??Super disappointed. Willl not be returning.
Hello Tia , Thank you for your honest review. We are between a rock and a hard place with this repair. On one hand we reset the operation of the hatch and send you home with hopes it does not fail again (comeback) , or repair the motors(that are very expensive), and know the car is fixed for sure. With the damage done to the rear hatch and know that it has had some trauma, we decided to go with a full repair instead of reset .hope you understand. And after you reset the system I hope it stays working for you.Sorry to hear you wont come back ,we do have your best interest at heart. Thanks John
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